Regional Receptionist - Klerksdorp
If you enjoy engaging with people, creating a welcoming office environment, and supporting a regional team with administrative efficiency, this role is perfect for you!
Job Description
The Regional Receptionist is responsible for delivering professional, friendly, and efficient front-desk service to clients and visitors. This includes managing inbound calls, providing general customer support, ensuring optimal office housekeeping standards, and providing administrative support to the Regional Sales Manager.
Responsibilities:
- Greet and receive clients warmly and professionally.
- Answer incoming calls promptly and courteously.
- Record messages accurately and escalate complaints where required.
- Assist clients by responding to frequently asked questions and verifying profile/ticket information.
- Handle deliveries and ensure secure storage of items.
- Assist with stock-taking when necessary.
- Coordinate with housekeeping staff to ensure cleanliness and compliance with health & safety standards.
- Maintain a consistently neat and presentable office environment.
- Open and close the office daily in accordance with company working hours.
- Assist with preparing documentation required for client sign-ups
- Perform additional administrative tasks as directed by the Regional Sales Manager
Qualifications Required:
- Matric
- Relevant post matric qualification (Advantageous)
Work Experience:
- Minimum of 2 years' experience in a customer service or front-facing administrative environment.
- Department
- FTTH Nexus
- Locations
- Klerksdorp
About MetroFibre
MetroFibre Networx is a carrier class Ethernet (CE 3.0) infrastructure company, that today provides highly managed fibre optic broadband connectivity in South Africa.
Our customers, made up of Internet Service Providers (ISPs), resellers, residential and business properties, and consumers are able to take advantage of an array of services to meet their needs. The MetroFibre services to businesses include: Dedicated Internet Access, High Speed Broadband Network Connectivity, Voice Over IP, IP transit, Layer 2 services, Data centre connectivity, enabling cloud connectivity and all of which is delivered on the back of a single MetroFibre Networx fibre Installation. Residential consumers services include Internet connectivity, VoIP and MetroFone App, MetroMesh Wi-Fi extender and Metro-I solution is available for Estates and complexes.
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